KESS InHouse does not accept returns, exchanges or refunds. All of our products are made to order and all sales are final. If the product you have received is defective or incorrect, we will be more than happy to replace it. Please contact Kess InHouse Customer Support within 15 days for details on how to go about this process. As part of the replacement, you will be required to send the defective or wrong item back to us; the initial shipping cost is non-refundable.
Any return/exchange inquiries must be presented in an email or phone call. If you come to our corporate office you will be turned away and will need to submit an inquiry online.
Discounts cannot be combined with already existing offers. Current sales exclude any and all Outlet items and KESS Custom Prints.